01
Receive Maintenance Requests
Tenants submit by text or web — no app to download. Every request lands on your Kru dashboard with photos, location, and urgency tagged. Dispatch pre-screens, deduplicates, and routes requests automatically.
From tenant text or email to job done — without you in the middle.
Kru is the AI maintenance platform built for property managers and rental owners. Bring your own contractors. Let Dispatch coordinate the chaos.
You’ve already seen the pitch. This is the deep dive — how Kru actually fits your day, what each piece does, and where Dispatch (our AI coordinator) takes the work off your plate.
Whether you’re a solo landlord with four doors or a PM running a 300-unit portfolio, Kru is built to scale with you.
The multi-property headache.
Managing one property is hard enough. Managing five or fifty? That’s a full-time job — and it shouldn’t be. Here’s what most owners and PMs face:
Juggling Too Many Requests
Maintenance requests pour in from different properties at different hours. Keeping track of who needs what, where, and how urgent — without dropping a thread — is the daily battle.
Tracking Costs
Which property is eating your maintenance budget? Which contractor charged what last time? When was the last HVAC service on Unit 312? Without one source of truth, you’re guessing.
Managing Contractors
Remembering who quoted what for which property, who’s licensed and insured, who actually shows up on time, and who needs a reminder text — it’s a mental load that grows with every door.
Tenant Complaints
Slow response times = unhappy tenants. Unhappy tenants don’t renew. Higher turnover means more vacancies, more turnover costs, and more leasing stress.
The worst part? Everything gets more chaotic and expensive with each property you add.
You need a better way to manage your properties without it taking over your life. Kru is your ticket out — and Dispatch is the AI that handles the chasing for you.
How Kru works for property managers.
02
Choose Your Approach
Assign to one of your trusted contractors, or handle it yourself and just use Kru to coordinate with the tenant. Inviting a new contractor takes 30 seconds — enter their number, they get a text, they’re on the platform. No app, no onboarding call.
03
Approve and Schedule
Review quotes, confirm schedules between the contractor and your tenant, and keep everyone updated in real-time. Dispatch handles the back-and-forth — you just say yes.
04
Close the Loop
Confirm completion, log the cost, and move on. Every job is logged with photos, quotes, and timestamps — exportable any time for your owners, your accountant, or your records.
From small fixes to urgent repairs, Kru coordinates the details so you don’t have to. Everything stays transparent and organized — you, your tenants, and your contractors always know who’s coming, when, and what it’ll cost.
Why choose Kru?
Five reasons portfolios of every size are moving to Kru.
All-in-one dashboard
Manage every property, every tenant thread, and every contractor from one dashboard. See active requests, statuses, and costs across your whole portfolio at a glance — on web or mobile.
Your contractors, scaled up
Bring every contractor you already trust onto Kru — plumbers, electricians, HVAC, handymen, snow, lawn, the lot. No caps on roster size, no fee per contractor. Each one gets job details by text, and you stay in control of who handles what.
Smart reporting for smarter investing
Track maintenance costs, identify spending patterns, and monitor ROI per unit. Clean data for budgeting, tax prep, and property valuations — and a portfolio snapshot in the palm of your hand.
Streamlined tenant communication
All your tenant requests in one place. No more chasing across phone calls, texts, and emails. Dispatch handles routine replies and loops you in only when a decision is needed.
Built to scale with you
Kru fits a 4-door landlord and a 500-unit PM with the same workflow. Whether you’re stepping up from solo or acquiring your next building, the platform grows with you — and the pricing scales down per unit as you do.
Pricing scales with your portfolio.
$39/month flat for 1–10 units. From $4.49/unit for 11–500+ units. Commercial scoped per asset. Every plan includes unlimited tickets, the PM dashboard, tenant onboarding, contractor coordination, in-app estimates and approvals, full job history, and Dispatch — the AI coordinator — at no extra cost.
Take back your time.
You didn’t become a property manager to spend your week chasing tenants and trades. With Kru, you take back hours per week — and Dispatch does the chasing for you.
Ready to stop stressing about maintenance?
Get the App